Browsing by Author "İmer, Havva Pınar"
Now showing items 1-10 of 10
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Developing a measure for "connectorship" as a component of engaged leadership
Authors:Dastmalchian, Ali; Rezac, Darcy; Muzyka, Daniel F.; Bayraktar, Seçil; Steinke, Claudia; İmer, Havva Pınar
Publisher and Date:(Emerald Group Publishing Ltd, 2016)Purpose - The purpose of this paper is to report the findings of a mixed methods study that explored how active community engaged and connected managers were in their local and broader communities (engaged leadership, EL). The paper specifically investigates an under researched aspect of EL - "connectorship" - with focus on developing a measure for connectorship. The authors present the conceptual framework for EL, followed by the operationalization of "connectorship" construct. Design/method ...
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The effect of workplace political tactics on organizational citizenship behavior and task performance: The moderating role of perceptions of organizational politics
The aim of the study is to investigate the impacts of organizational placement as a hierarchical political tactic and coalition building as a networking tactic with the moderating role of perceptions of organizational politics on organizational citizenship behavior and task performance. In order to realize this purpose, a model for the moderating role of perceptions of organizational politics in the relationships between the use of political tactics and OCB and task performance was developed. ...
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Factors that influence the purchase intention of smartphone buyers
This study investigated the impact of susceptibility to interpersonal influence and brand image on purchase intention of Smartphone buyers. it explored the actual relationship between these variables. To get information about what prior research had written about it the study deeply went through the literature review. Based on the literature the susceptibility to interpersonal influence consists three types of influences which are: informational influence utilitarian and value expressive interpersonal ...
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Frontline Employee Feedback-Seeking Behavior: How Is It Formed and When Does It Matter?
Authors:Auh, Seigyoung; Mengüç, Bülent; İmer, Havva Pınar; Uslu, Aypar
Publisher and Date:(Sage Publications Inc, 2019)This research comprises two studies that extend the literature on the proactive behavior of feedback seeking. Study 1 uses cross-sectional data from frontline employees across 51 apparel stores to examine how feedback seeking is formed and under what conditions. The results suggest that the development of feedback-seeking behavior is contingent on a feedback-seeking climate and the relationship between an employee and his or her supervisor. Study 2 uses longitudinal data collected across three ...
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Global trends in international human resource management
Authors:Rofcanin, Yasin; Zingoni, Matthew; İmer, Havva Pınar
Publisher and Date:(Cambrıdge Univ Press, 2014)
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Internal Customer Satisfaction Improvement with QFD Technique
Authors:Camgöz-Akdaǧ, Hatice; İmer, Havva Pınar; Ergin, Kebire Nazlı
Publisher and Date:(Emerald Group Publishing Limited, 2016)Purpose - The purpose of this paper is to employ quality function deployment (QFD) method for translating internal customer needs and expectations into appropriate service specifications to perform existing process assessments in relation to quality characteristics for increasing internal customer satisfaction. Design/methodology/approach - The integration of SERVQUAL into QFD has been used to set the success factors to improve quality in the textile industry. One of the largest textile companies ...
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Internal customer satısfaction improvement usıng QFD technique
in this thesis Quality Function Deployment was assigned as a methodology for converting customer requirements and expectations into quality standarts. The paper suggests an approach which is integrating SERVQUAL into QFD to set the success factors to improve quality in the textile industry. A textile company within the city of istanbul in Turkey was selected as the sampling frame. A SERVQUAL-type of questionnaire was used and 32938 questionnaires were distributed both manually and online and 24551 ...
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Küresel markaların algılanışı: küresel ve küyerel reklam algısı üstüne etkiye yönelik bir çalışma
Bu calismanin amaci kuresel firmalarin yerel ogeleri kullanarak kuresel ve yerel karmasi kuyerel reklamlari ile kuresel reklamlari arasindaki farklar vurgulanarak tuketici tutum ve istekleri dogrultusunda hangisinin bir digerine olan ustunlugunun arastirilmaya calisilmasidir.
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Performans yönetimine göre ücretlendirme ve Türkiye'de Kobilerde uygulanması üzerine bir çalışma
Bu çalışma performansa dayalı ücret sistemi ve performansa dayalı ücret sisteminin Türk KOBİlerinde nasıl uygulandığı ile ilgilidir. Bu kapsamda performansa dayalı ücret sistemini uygulayan özel sektörde faaliyet gösteren KOBİ ler incelenmiş ve bunlardan dört tanesi ele alınmıştır. İnceleme yapılan bu şirketlerin insan kaynakları departmanları ve ilgili kişilerle yüz yüze görüşmeler gerçekleştirilmiş ve bu görüşmeler sonucunda performansa dayalı ücret konusunu nasıl uyguladıkları anlaşılmaya ...
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Personality and contextual antecedents of organizational citizenship behavior: A study of two occupational groups
Authors:İmer, Havva Pınar; Kabasakal, Hayat; Dastmalchian, Ali
Publisher and Date:(Cambridge Univ Press, 2014)This paper examines the impact of personality trait of dispositional affect and contextual variables of multiple commitments on organizational citizenship behaviors (OCBs) in two occupational groups. Three dimensions of OCBs were considered: helping civic virtue and sportsmanship behaviors. We used positive and negative affectivity scale to measure dispositional affect. For commitments we examined affective and normative organizational and occupational commitments. The data were collected from 180 ...