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A critical analysis of current legal developments on the political participation of minorities in Turkey
This is a follow-up article to the one published in the IJMGR half a decade ago (Vol. 12 2005). Although there have been domestic and international legal cases that are directly concerned with the political participation ...
Internal Customer Satisfaction Improvement with QFD Technique
(Emerald Group Publishing Limited, 2016)
Purpose - The purpose of this paper is to employ quality function deployment (QFD) method for translating internal customer needs and expectations into appropriate service specifications to perform existing process assessments ...