Browsing by KHAS Author "İmer, Havva Pınar"
Authors:Dastmalchian, Ali; Rezac, Darcy; Muzyka, Daniel F.; Bayraktar, Seçil; Steinke, Claudia; İmer, Havva Pınar
Publisher and Date:(Emerald Group Publishing Ltd, 2016)Purpose - The purpose of this paper is to report the findings of a mixed methods study that explored how active community engaged and connected managers were in their local and broader communities (engaged leadership, EL). The paper specifically investigates an under researched aspect of EL - "connectorship" - with focus on developing a measure for connectorship. The authors present the conceptual framework for EL, followed by the operationalization of "connectorship" construct. Design/method ...
Authors:Auh, Seigyoung; Mengüç, Bülent; İmer, Havva Pınar; Uslu, Aypar
Publisher and Date:(Sage Publications Inc, 2019)This research comprises two studies that extend the literature on the proactive behavior of feedback seeking. Study 1 uses cross-sectional data from frontline employees across 51 apparel stores to examine how feedback seeking is formed and under what conditions. The results suggest that the development of feedback-seeking behavior is contingent on a feedback-seeking climate and the relationship between an employee and his or her supervisor. Study 2 uses longitudinal data collected across three ...
Authors:Camgöz-Akdaǧ, Hatice; İmer, Havva Pınar; Ergin, Kebire Nazlı
Publisher and Date:(Emerald Group Publishing Limited, 2016)Purpose - The purpose of this paper is to employ quality function deployment (QFD) method for translating internal customer needs and expectations into appropriate service specifications to perform existing process assessments in relation to quality characteristics for increasing internal customer satisfaction. Design/methodology/approach - The integration of SERVQUAL into QFD has been used to set the success factors to improve quality in the textile industry. One of the largest textile companies ...
Personality and contextual antecedents of organizational citizenship behavior: A study of two occupational groups Authors:İmer, Havva Pınar; Kabasakal, Hayat; Dastmalchian, Ali
Publisher and Date:(Cambridge Univ Press, 2014)This paper examines the impact of personality trait of dispositional affect and contextual variables of multiple commitments on organizational citizenship behaviors (OCBs) in two occupational groups. Three dimensions of OCBs were considered: helping civic virtue and sportsmanship behaviors. We used positive and negative affectivity scale to measure dispositional affect. For commitments we examined affective and normative organizational and occupational commitments. The data were collected from 180 ...