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A Search for Missing Links: Specifying the Relationship Between Leader-Member Exchange Differentiation and Service Climate 

Auh, Seigyoung; Bowen, David E.; Aysuna, Ceyda; Mengüç, Bülent (Sage Publications Inc, 2016)
We search for missing links in how the different social exchange relationships employees have with supervisors (i.e. leader-member exchange [LMX] differentiation) affect their unit service climate perceptions. Drawing on ...

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Author
Auh, Seigyoung (1)
Aysuna, Ceyda (1)
Bowen, David E. (1)Mengüç, Bülent (1)SubjectCustomer variability (1)Leader-member exchange differentiation (1)Relationship conflict (1)Service climate (1)Social comparison perspective (1)... View MoreDate Issued2016 (1)Has File(s)true (1)

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