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Assessing quality in higher education: New criteria for evaluating students' satisfaction 

Zineldin, Mosad; Akdag, Hatice Camgöz; Vasicheva, Valentina (Taylor & Francis, 2011)
The aim of this research is to present a new quality assurance model (5Qs) and to examine the major factors affecting students' perception of cumulative satisfaction. The model includes behavioural dimensions of student ...

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AuthorAkdag, Hatice Camgöz (1)Vasicheva, Valentina (1)Zineldin, Mosad (1)SubjectBehavioural dimensions (1)
Citizens (1)
Higher education (1)Management (1)Quality model (1)Satisfaction (1)Students (1)
University (1)
... View MoreDate Issued2011 (1)Has File(s)true (1)

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