Konu "Kano Model" için WoS İndeksli Yayınlar Koleksiyonu listeleme
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Framework for zero-defect manufacturing in Indian industries - Voice of the customer
(Emerald Group Publishing Ltd, 2023)Purpose The present paper proposes a framework for zero-defect manufacturing in Indian industries. Due to the current competitive market, there is a strong need to achieve zero defects from the customer's perspective. A ...