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  • Technology-enabled innovation in airline distribution channels 

    Authors:Doğan, Nagihan
    Publisher and Date:(Kadir Has University, 2018)
    In the past, airline distribution process, which was between airline companies and customers, was under the control of intermediaries such as GDSs. After the advancement of internet technology in airline distribution, online players emerged, and airline companies established their websites to bypass the intermediaries. Since new technologies have still been emerging to meet the key factors such as customer expectations, technological innovations and technical insufficiency of the intermediaries ...