Browsing by Author "Uray, Nimet"
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Consumer complaining behavior in hospitality management
Tosun, Petek; Sezgin, Selime; Uray, Nimet (Routledge Journals, Taylor & Francis Ltd, 2022)The purpose of this study is to investigate the impacts of assertiveness, aggressiveness, and perceived risks on consumer complaining behavior (CCB) in the tourism and hospitality sector. This research utilized a quantitative ... -
Duygu Durumunun Tüketici Şikayet Davranışına Etkisi Hakkında Bir Pilot Çalışma
Tosun, Petek; Sezgin, Selime; Uray, Nimet (Melih Topaloğlu, 2018)Bu pilot çalışmanın amacı, duygu durumunun tüketici şikâyet davranışı üzerindeki etkisini incelemek ve oluşturulan kavramsal modelin ön testini yapmaktır. Çalışmanın kavramsal modeli, algılanan marka değeri, algılanan ... -
Efficiency analysis of emergency departments in metropolitan areas
Akkan, Can; Karadayı, Melis Almula; Ekinci, Yeliz; Ulengin, Füsun; Uray, Nimet; Karaosmanoğlu, Elif (Elsevier, 2020)The demand in the healthcare industry is increasing exponentially due to aging population of the world and this is leading to a rapid increase in the cost of healthcare. The emergency departments of the hospitals are the ... -
How to engage consumers through effective social media use-guidelines for consumer goods companies from an emerging market
Aydın, Gökhan; Uray, Nimet; Silahtaroğlu, Gökhan (Universidad de Talca, 2021-07)This study aims to establish actionable guidelines and provide strategic insights as a means of increasing the social media effectiveness of consumer brands. Post-related factors in addition to the contextual and temporal ... -
Meat Substitutes in Sustainability Context: A Content Analysis of Consumer Attitudes
Tosun, Petek; Yanar, Merve; Sezgin, Selime; Uray, Nimet (Routledge, 2020)Food consumption affects the environment because it requires the usage of water, land, and oil resources. In particular, the consumption of red meat is associated with sustainability issues. Replacing meat with plant-based ...