Browsing Scopus İndeksli Yayınlar Koleksiyonu by Author "Ozturkcan, Selcen"
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Case Study 8: IGaranti: Expanding the Frontiers of Mobile Banking Innovation
Ozturkcan, Selcen; Tunçalp, Deniz (Springer International Publishing, 2016)iGaranti have claimed many awards and recognitions in addition to the wide press coverage. Two years into its launch iGaranti counted for an active user base of 110 k. However the spread of its reach was only about 2?% of ... -
Consumers and service robots: Power relationships amid COVID-19 pandemic
Merdin-Uygur, Ezgi; Ozturkcan, Selcen (Elsevier Sci Ltd, 2023)Robotics significantly influence retail and consumer services. The COVID-19 pandemic further amplified the rise of service robots (SRs) through social distancing measures. While robots are embraced widely by retailers and ...