Browsing Tez Koleksiyonu by Subject "Telecom"
Now showing items 1-1 of 1
-
The effects of digital strategies on customer churn in the telecom industry
(Kadir Has Üniversitesi, 2022-06)The telecom industry has been saturated over the last years and organic growth in the number of customers has been slowing down. Institutions allocate a significant amount of resources to reducing churn rates as the ...