Browsing İşletme Fakültesi by Author "Vasicheva, Valentina"
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Assessing quality in higher education: New criteria for evaluating students' satisfaction
Zineldin, Mosad; Akdag, Hatice Camgöz; Vasicheva, Valentina (Taylor & Francis, 2011)The aim of this research is to present a new quality assurance model (5Qs) and to examine the major factors affecting students' perception of cumulative satisfaction. The model includes behavioural dimensions of student ...