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Empirical Evidence of Revenue Management in the Cruise Line Industry
(Sage Publications Inc, 2019)
Revenue management (RM) has received considerable attention from both academic and business professionals. It encompasses several techniques regarding capacity allocation pricing and resource management of fixed time-sensitive ...
How does self-concept clarity influence happiness in social settings? The role of strangers versus friends
(Routledge Journals Taylor & Francis Ltd, 2019)
Self-concept clarity (SCC) defined as the extent to which the content of an individual's self-beliefs is clearly and confidently defined and internally consistent influences experiences in social relationships. This paper ...
Frontline Employee Feedback-Seeking Behavior: How Is It Formed and When Does It Matter?
(Sage Publications Inc, 2019)
This research comprises two studies that extend the literature on the proactive behavior of feedback seeking. Study 1 uses cross-sectional data from frontline employees across 51 apparel stores to examine how feedback ...