Browsing Scopus İndeksli Yayınlar Koleksiyonu by Department "Fakülteler, İşletme Fakültesi, İşletme Bölümü"
Now showing items 41-54 of 54
-
Quality of health care and patient satisfaction: An exploratory investigation of the 5Qs model at Turkey
(2010)Purpose - The aim of this research is to examine the major factors affecting patients' perception of cumulative satisfaction and to address the question whether patients in Istanbul evaluate quality of health care to be ... -
Responses to replica (vs. genuine) touristic experiences
(Pergamon-Elsevier Science, 2020)A growing trend in tourism is the use of replica experiences. Yet, consumers' responses to replica (vs. genuine) touristic experiences are mostly overlooked in the literature. In this paper, we propose that consumers' ... -
Revenue management with minimax regret negotiations
(Pergamon-Elsevıer Scıence Ltd, 2016)We study the dynamic bilateral price negotiations from the perspective of a monopolist seller. We first study the classical static problem with an added uncertainty feature. Next, we review the dynamic negotiation problem, ... -
Role conflict role ambiguity and proactive behaviors: does flexible role orientation moderate the mediating impact of engagement?
(Routledge Journals Taylor & Francis Ltd, 2019)This study investigates the relationships between role conflict role ambiguity and proactive behaviors at work (i.e. individual innovation and taking charge) as mediated by work engagement. It also investigates the moderating ... -
The role of climate: implications for service employee engagement and customer service performance
(Springer, 2017)This research attempts to challenge the resource-engagement and engagement-performance linkage of the job demands-resources model by testing these links under the moderating role of two climates: performance-focused and ... -
A Search for Missing Links: Specifying the Relationship Between Leader-Member Exchange Differentiation and Service Climate
(Sage Publications Inc, 2016)We search for missing links in how the different social exchange relationships employees have with supervisors (i.e. leader-member exchange [LMX] differentiation) affect their unit service climate perceptions. Drawing on ... -
Service Employee Burnout and Engagement: The Moderating Role of Power Distance Orientation
(Springer, 2016)Studies show that service employees are among the most disengaged in the workforce. To better understand service employees' job engagement this study broadens the scope of the job demands-resources (JD-R) model to include ... -
Strategic positioning and quality determinants in banking service
(2011)Purpose - The aim of this paper is to investigate and define the competitive positioning of banks including state-owned domestic and foreign banks operating in Istanbul Turkey. The aim is to check the competitive marketplace ... -
Time Space and Closure in Karamanlidika Temasa-i Dunya ve Cefakar u Cefakes : Rewriting Polipathis
(Ahmet Yesevi University, 2018)This article criticises the argument that then arrative fiction called Temasa-i Dunya ve Cefakar u Cefakes (1871-1872) by Evangelinos Misailidis (1820-1890) an Ottoman Christian-Orthodox citizen is just a mere imitation ... -
Traditional Folklore Forms in Temaşa-i Dünya ve Cefakar-u Cefakeş [Temaşa-i Dünya ve Cefakar-u Cefakeş´te Geleneksel Folklor Biçimleri]
(Milli Folklor Dergisi, 2016)Temaşa-i Dünya ve Cefakâr u Cefakeş written by Evangelinos Misailidis in 1871-1872 has widely been considered to be an adaptation of the Greek novel O Polipathis (1839) and its originality has not been adequately emphasized ... -
Uncovering the Relationship Between Materialism Status Consumption and Impulsive Buying: Newfound Status of Islamists in Turke
(Univ Babes-Bolyai, 2016)Islam is often associated with anti-consumerism. This study suggests that a new elite with explicitly Islamist dispositions is being constructed in Turkey and aims to provide evidence that these elites build their identity ... -
Unpacking the Relationship Between Materialism Status Consumption and Attitude to Debt the Role of Islamic Religiosity
(Emerald Group Publishing Limited, 2016)Purpose - The purpose of the study is to investigate how religiosity affects these relationships inTurkey where consumption is de-stigmatized among a new economic elite with strong ties to Islamism. The literature commonly ... -
Unpacking the Relationship Between Sales Control and Salesperson Performance: A Regulatory Fit Perspective
(Amer Marketing Assoc, 2018)The literature examining the effect of sales control on salesperson performance is at best equivocal. To reconcile inconsistencies in empirical findings this research introduces two new types of salesperson learning: ... -
When Does (Mis)Fit in Customer Orientation Matter for Frontline Employees' Job Satisfaction and Performance?
(Amer Marketing Assoc, 2016)The role of coworkers' customer orientation (CO) in influencing an employee's CO has received sparse attention in the literature. This research serves two purposes. First the study draws on person-group fit theory to develop ...