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Internal Customer Satisfaction Improvement with QFD Technique
(Emerald Group Publishing Limited, 2016)
Purpose - The purpose of this paper is to employ quality function deployment (QFD) method for translating internal customer needs and expectations into appropriate service specifications to perform existing process assessments ...
Toward a wider market definition in broadband: The case of Turkey
(Elsevier Science, 2015)
As broadband Internet transforms the way people connect with others the boundaries between different modes of communications become vague. In recent years the scope of voice and broadband markets has become a matter of ...
Selfish vengeful and full of spite: The representations of women who have abortions on Turkish television
(2013)
This article analyses the portrayal of women who have abortions in four recent Turkish television series Gümü? A?k-i Memnu Hanimin Ç iftlig. i andÖyle Bir Geçer Zaman ki all of which appeared between 2005 and 2011. It is ...
An assessment of mining efficiency in Turkish lignite industry
(Elsevier Science, 2015)
This article focuses on the mining activities of Turkish Coal Enterprises (TKI) the major lignite supplier in Turkey. First we analyzed the lignite production and overburden removal activities of TKI from a historical ...
EU conditionality and desecuritization nexus in Turkey
(Routledge Journals Taylor & Francis Ltd, 2013)
Borrowing the Copenhagen school's lexicon of desecuritization the present paper appraises the EU's role as a desecuritizing agent for Turkey with a particular focus on security speech-acts about Kurdish separatism' and ...
Lignite resources of Turkey: Geology reserves and exploration history
(Elsevier Science, 2014)
This article aims to emphasize the importance of lignite which is the mostly used domestic energy source in the Turkish energy mix by briefly overviewing its geology reserves and exploration. Lignites are distributed in ...
Migration asMovement andMultiplace Life: Some Recent Developments in Rural Living Structures in Turkey
(Wiley-Blackwell, 2014)
Discussing recent trends and developments in migration and mobility affecting what may be referred to as a reconstitution' of villages this paper discusses the changing character of rural settlement and settlement patterns ...
(Il)Legitimisation of the role of the nation state: Understanding of and reactions to Internet censorship in Turkey
(Sage Publications Ltd, 2014)
This study aims to explore Turkish citizen-consumers' understanding of and reactions to censorship of websites in Turkey by using in-depth interviews and online ethnography. In an environment where sites such as YouTube ...
National security culture in Turkey: a qualitative study on think tanks
(Ahmet Yesevi University, 2012)
This article examines the role that think tanks have played in the formulation of national security and a culture of security through field research conducted on fourteen think tanks located in Istanbul and Ankara. In ...
Social business in online financing: Crowdfunding narratives of independent documentary producers in Turkey
(Sage Publications Ltd, 2015)
Crowdfunding is a relatively novel concept in Turkish public discourse. Yet activist media producers in Turkey actively use online opportunities to solicit production post-production and distribution financing. This article ...