Browsing İşletme Fakültesi by Publisher "Academic Journals"
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Electronic government services in Europe: Strategies projects and applications
(Academic Journals, 2011)In Europe national electronic government incentives have made a significant contribution to the modernization of administration and its processes as well as its customer oriented services. In this study European strategies ... -
Measuring bank branch performance using Data Envelopment Analysis (DEA): The case of Turkish bank branches
(Academic Journals, 2011)The aim of this study is to develop a performance model for measuring the relative efficiency and potential improvement capabilities of bank branches by identifying their strengths and weaknesses. Another purpose is to ...