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Empirical Evidence of Revenue Management in the Cruise Line Industry
(Sage Publications Inc, 2019)
Revenue management (RM) has received considerable attention from both academic and business professionals. It encompasses several techniques regarding capacity allocation pricing and resource management of fixed time-sensitive ...
Revenue management with minimax regret negotiations
(Pergamon-Elsevıer Scıence Ltd, 2016)
We study the dynamic bilateral price negotiations from the perspective of a monopolist seller. We first study the classical static problem with an added uncertainty feature. Next, we review the dynamic negotiation problem, ...
Using Fuzzy Set Theory in the Comparison of Customer Satisfaction Levels
(Süleyman Demirel Üniversitesi, 2019)
Customer satisfaction is the key to the survival and profitability of all
businesses. In the ever-changing business world, this concept has gained more
importance. In particular, in industries where new firms based on ...