Search
Now showing items 1-8 of 8
Corporate diversification and firm value: evidence from emerging markets
(Emerald Group Publishing Limited, 2015)
Purpose - The purpose of this paper is to investigate the impact of corporate diversification on firm value in a sample of nine emerging markets including Brazil Chile Indonesia Malaysia Philippines Poland South Africa ...
Internal Customer Satisfaction Improvement with QFD Technique
(Emerald Group Publishing Limited, 2016)
Purpose - The purpose of this paper is to employ quality function deployment (QFD) method for translating internal customer needs and expectations into appropriate service specifications to perform existing process assessments ...
When Does (Mis)Fit in Customer Orientation Matter for Frontline Employees' Job Satisfaction and Performance?
(Amer Marketing Assoc, 2016)
The role of coworkers' customer orientation (CO) in influencing an employee's CO has received sparse attention in the literature. This research serves two purposes. First the study draws on person-group fit theory to develop ...
Financial Literacy among Turkish College Students: The Role of Formal Education, Learning Approaches, and Parental Teaching
(Ammons Scientific Ltd, 2014)
This study assessed financial literacy and its correlates among Turkish college students with special emphasis on the role of formal education learning approaches and parental influences. Financial literacy was measured ...
Unpacking the Relationship Between Materialism Status Consumption and Attitude to Debt the Role of Islamic Religiosity
(Emerald Group Publishing Limited, 2016)
Purpose - The purpose of the study is to investigate how religiosity affects these relationships inTurkey where consumption is de-stigmatized among a new economic elite with strong ties to Islamism. The literature commonly ...
Determinants of corporate cash holdings: Firm level evidence from emerging markets
(Springer, 2017)
The objective of this chapter is to investigate the factors affecting corporate cash holdings in five emerging markets namely Brazil Indonesia Mexico Russia and Turkey. The sample consists of 1991 firms listed on the major ...
Quality of health care and patient satisfaction: An exploratory investigation of the 5Qs model at Turkey
(2010)
Purpose - The aim of this research is to examine the major factors affecting patients' perception of cumulative satisfaction and to address the question whether patients in Istanbul evaluate quality of health care to be ...
Trust, confidence and e-commerce in cyberspace
(2002)
The trust, confidence and e-commerce issues in cyberspace are discussed. Development of commercial activities in the cyberspace hinges on assuring consumers and businesses that their use of network services were safe, ...