Innovation in Management: The Virtual Project Performance Scorecard (VPPS)

Abstract

Many organizations that resist change are missing growing opportunities

global business interactions are easier to conduct with new technologies

and people become more dynamic in an global work environment. Organizations gain the flexibility to draw on skills and knowledge of virtual teams

investing in these teams to gain a competitive advantage. In this study a virtual project performance scorecard template was introduced that enables a requirements analysis for managing virtual teams. The results revealed that the developed virtual project performance scorecard covers all the main strategic success factors from a management perspective and in particular relies on the qualitative factors of the team determines the quality and group dynamics deficits of a team and may provide clues for knowing which factors that should receive special attention.