WoS İndeksli Yayınlar Koleksiyonu

Permanent URI for this collectionhttps://hdl.handle.net/20.500.12469/4465

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Citation - WoS: 7
Citation - Scopus: 7
Corporate Governance and Tunneling: Empirical Evidence From Turkey
(Economics Bulletin, 2018) Akben Selçuk, Elif; Sener, Pınar
This study investigates whether internal governance mechanisms affect tunneling through intercorporate loans for a sample of Turkish listed non-financial firms over the period 2006 to 2014. While the findings reveal a significant and positive relationship between state ownership and tunneling and a significant and negative relationship between foreign ownership and tunneling the relationship between family ownership and tunneling is non-linear. In addition while board size is negatively associated with tunneling independent directors do not prevent the embezzlement of resources. Furthermore the results indicate that while older firms firms with family chairman and higher growth opportunities are more likely to engage in tunneling activities firm size high cash holding leverage and financial distress do not affect tunneling.
Citation - WoS: 55
Citation - Scopus: 66
Role Conflict Role Ambiguity and Proactive Behaviors: Does Flexible Role Orientation Moderate the Mediating Impact of Engagement?
(Routledge Journals Taylor & Francis Ltd, 2019) Maden-Eyiusta, Ceyda
This study investigates the relationships between role conflict role ambiguity and proactive behaviors at work (i.e. individual innovation and taking charge) as mediated by work engagement. It also investigates the moderating role of flexible role orientation on the relationships between role conflict and ambiguity work engagement and employee proactivity. Data were collected from 227 employees and their supervisors working in 20 small and medium-sized enterprises in Istanbul Turkey. The findings indicated that role conflict was negatively related to taking charge while role ambiguity was negatively related to individual innovation. Work engagement acted as a full mediator in the relationship between role ambiguity and individual innovation while partially mediating the relationship between role conflict and taking charge. With regard to the moderating role of flexible role orientation the findings indicated that the conditional indirect relationship between (a) role conflict and taking charge and (b) role ambiguity and individual innovation through engagement were stronger when the level of flexible role orientation was low.
Citation - WoS: 84
Citation - Scopus: 97
When Does (mis)fit in Customer Orientation Matter for Frontline Employees' Job Satisfaction and Performance?
(Amer Marketing Assoc, 2016) Mengüç, Bülent; Auh, Seigyoung; Katsikeas, Constantine S.; Jung, Yeon Sung
The role of coworkers' customer orientation (CO) in influencing an employee's CO has received sparse attention in the literature. This research serves two purposes. First the study draws on person-group fit theory to develop and test a model of a frontline employee's CO relative to that of his or her coworkers as well as the effects of CO (mis)fit on job satisfaction and service performance through coworker relationship quality. Second the authors propose three workgroup characteristics-group size service climate strength and leader. member exchange differentiation-that they expect to mitigate the (negative) positive effect of employee. coworker CO (mis) fit on coworker relationship quality. Data collected in a multirespondent (i.e. frontline employees and supervisors) longitudinal research design indicate that as group size increases service climate becomes stronger and group leaders develop different exchange relationships with employees the inherently (negative) positive role of employee-coworker CO (mis) fit in influencing coworker relationship quality diminishes. Furthermore coworker relationship quality fully mediates the associations of employee-coworker CO (mis) fit with job satisfaction and service performance. The authors close with a discussion of the theoretical and practical implications of the boundary conditions of CO (mis)fit.
Citation - WoS: 161
Citation - Scopus: 195
Municipal Solid Waste Management Via Multi-Criteria Decision Making Methods: a Case Study in Istanbul Turkey
(Elsevier Science, 2018) Çoban, Aslı; Ertiş, İrem Fırtına; Çavdaroğlu, Nur Ayvaz
In contemporary era solid waste management has become an important issue for developing countries. Rapidly increasing population higher life-standards and technological advancements consistently increase the amount and the diversity of solid waste. In such a complicated environment municipal authorities need to develop the most effective disposal solution to manage the ever-growing municipal solid waste. In this study various disposal techniques that are utilized globally are investigated and different scenarios that could be applicable to Turkey are created. These scenarios might also be implementable for other Europe and Central Asia (ECA) countries. For that purpose 8 solid waste disposal scenarios were evaluated via 7 criteria which are determined according to the opinions of the experts from the field. Towards this end three different multi-criteria decision-making methods namely Technique for Order Preference by Similarity to Ideal Solution (TOPSIS) Preference Ranking Organization Method for Enrichment Evaluations (PROMETHEE) I and PROMETHEE II were utilized for the scenario evaluation. Consequently the most appropriate and feasible scenarios are determined. The results indicate the prominence of recycling and landfill technologies for developing countries. The results are consistent by means of all the three methodologies that are used. (C) 2018 Elsevier Ltd. All rights reserved.
Citation - WoS: 12
Citation - Scopus: 17
Corporate Diversification and Firm Value: Evidence From Emerging Markets
(Emerald Group Publishing Limited, 2015) Akben Selçuk, Elif
Purpose - The purpose of this paper is to investigate the impact of corporate diversification on firm value in a sample of nine emerging markets including Brazil Chile Indonesia Malaysia Philippines Poland South Africa Thailand and Turkey. For the purpose of this study a company is classified as diversified when it is operating in two or more lines of business defined by the two-digit SIC codes. Design/methodology/approach - Employing panel data from 1568 companies for the period 2005-2010 this paper estimates both a fixed effects model and a dynamic generalized method of moments model. Data are collected both at company level and segment level within each firm. Findings - Overall analysis results suggest that for the period from 2005 to 2010 diversified firms in emerging markets are valued more compared to single-segment firms operating in similar industries providing support for diversification premium. Originality/value - The effect of diversification on company value in emerging markets is an important managerial and public policy concern. Although the literature on developed country diversified firms is rich only a few studies have examined diversification-value relationship in the context of developing countries. Furthermore most previous research on the value effects of corporate diversification in emerging markets has taken the form of case studies within countries and concentrated on the 1990s. This paper tries to fill these gaps by using a larger sample and more recent data and methodology.
Citation - WoS: 11
Citation - Scopus: 14
Family Involvement, Corporate Governance and Dividends in Turkey
(Emerald Group Publishing Limited, 2019) Sener, Pinar; Akben Selçuk, Elif
Purpose: The purpose of this paper is to investigate the relationship between dividends and family involvement as well as corporate governance characteristics among Turkish public firms. Design/methodology/approach: Using panel data on Turkish firms listed on the Borsa Istanbul 100 index for 2006–2014 three models are estimated. For the first two models where the dependent variables are the dividend payout ratio and dividend yield respectively tobit regressions are run. The last model which employs a dividend dummy as the dependent variable is estimated with logistic regression. Findings: There is a positive and concave relationship between family ownership and dividends. The existence of a family chairman reduces dividends. There is a positive association between board size and dividends and this relationship is weaker for firms with higher levels of family ownership. Finally the ratio of independent directors on the board is negatively associated with dividends. Practical implications: The findings imply that firms with substantial family ownership and active family participation in management are more likely to send a negative signal to minority shareholders by paying lower dividends. In addition minority shareholders should pay attention to the board structure of firms in which they invest. Originality/value: This study is one of the few to analyze the nonlinear relationship between family ownership and dividend payments as well as the role of family management in a developing country. Second it investigates the role of board characteristics in explaining dividend payment decisions. © 2019 Emerald Publishing Limited.
Citation - WoS: 3
Citation - Scopus: 6
How Does Self-Concept Clarity Influence Happiness in Social Settings? the Role of Strangers Versus Friends
(Routledge Journals Taylor & Francis Ltd, 2019) Merdin-Uygur, Ezgi; Sarial-Abi, Gulen; Gurhan-Canli, Zeynep; Hesapci, Ozlem
Self-concept clarity (SCC) defined as the extent to which the content of an individual's self-beliefs is clearly and confidently defined and internally consistent influences experiences in social relationships. This paper extends the previous literature on SCC by proposing and demonstrating that high-SCC individuals anticipate and experience more happiness than low-SCC individuals when they share a social setting with friends and anticipate and experience less happiness than low-SCC individuals when they share a social setting with strangers and that this is because of perceived interpersonal distance. A series of four studies including both online studies and a field study support these predictions. Alternative explanations of self-esteem and self-efficacy are also ruled out. The findings yield both theoretical contributions and practical implications.
Citation - WoS: 8
Citation - Scopus: 10
The Limitations of Turkey's New Foreign Policy Activism in the Caucasian Regional Security Complexity
(Routledge Journals Taylor & Francis Ltd, 2011) İşeri, Emre; Dilek, Oğuz
A panoramic outlook on the present global system shows that the US has been failing to preserve its global preponderance against the rise of new contenders from Asia. Turkey's new foreign policy demeanor under the AKP government reflects this shift of global power from the West to the East leaning on both of these two poles (especially Russia and the US) thereby aims at creating a 'zero-problem' situation with the neighboring Caucasian states. Yet this strategy has not achieved its goal mainly due to the ongoing debates not only between Moscow and Washington but also between Azerbaijan and Armenia in the Caucasian Regional Security Complexity. This work tries to read all these developments by applying insights from the neoclassical realist standing and argues that there are two main hindrances to the plan's success: the dynamics of the current global system and the security complexity of the Caucasus region.
Citation - WoS: 64
Citation - Scopus: 79
Service Employee Burnout and Engagement: the Moderating Role of Power Distance Orientation
(Springer, 2016) Auh, Seigyoung; Mengüç, Bülent; Spyropoulou, Stavroula; Wang, Fatima
Studies show that service employees are among the most disengaged in the workforce. To better understand service employees' job engagement this study broadens the scope of the job demands-resources (JD-R) model to include power distance orientation (PDO). The inclusion of PDO enriches the JD-R model by providing a key piece of information that has been missing in prior JD-R models: employees' perceptions of the source of job demands (i.e. supervisors) or employees' views of power and hierarchy within the organization. Study 1 uses a survey-based field study to show that employees with a high (compared to low) PDO feel more burnout due to supervisors when they are closely monitored by their supervisors. Study 1 further supports the finding that employees with high (compared to low) PDO feel less disengagement despite burnout due to supervisors. Study 2 using a lab experiment and Study 3 relying on a survey-based field study unveil why these effects were observed. Stress and job satisfaction emerge as mediators that explain the findings from Study 1. Implications of the role of PDO are discussed to improve the current understanding of how job engagement can improve customer service performance.
Citation - WoS: 2
Traditional Folklore Forms in Temasa-I Dunya Ve Cefakar U Cefakes
(Milli Folklor Dergisi, 2016) Şişmanoğlu Şimşek, Şehnaz
Temasa-i Dunya ve Cefakar u Cefakes written by Evangelinos Misailidis in 1871-1872 has widely been considered to be an adaptation of the Greek novel O Polipathis (1839) and its originality has not been adequately emphasized in past studies. This article suggests that Temasa-i Dunya should be considered an original novel since it incorporates traditional folklore forms peculiar to Ottoman literature which are absent in Polipathis. This study first of all describes the variety and the origins of the traditional folklore forms in Temasa-i Dunya and delineates the literary tools by the help of which they were included in the text. Furthermore it analyzes how these elements affect the narrative discourse and the author's purposes in employing them. The analysis demonstrates that in Temasa-i Dunya oral and print culture materials of both Muslim and non-Muslim origins are embedded in the text primarily in the form of narrative digressions and digressions from the frame story. These digressions carry the marks of the traditional story teller both in terms of functionality and at the discursive level. In other words Misailidis' narrator being an active subject similar to the story teller in the oral culture chooses and manipulates the appropriate traditional story in accordance with the messages he conveys to the Karamanli readership. It can also be said that unrealistic features of traditional stories are eliminated and the stories are presented in a realistic style and content. Moreover the aforementioned narratives help to overcome the limited perspective of the first person narrative and to portray a variety of experiences. Temasa-i Dunya also presents a folkloric panorama of 19th century Istanbul through numerous idioms and proverbs.
Citation - WoS: 1
Citation - Scopus: 1
Judgments of Capability and Conformity as Distinct Forms of Social Judgments, and the Way They Interact To Shape Evaluator Decisions
(Wiley, 2020) Topaler, Başak; Küp, Eyuep Tolunay
Objective Social judgments are evaluators' opinions about the social properties of a set of actors. Different types of judgments rendered by the evaluators and potential interactions between them may have major consequences for the actors who are evaluated. In this article, we distinguish between judgments of capability and conformity, and examine their concurrent and interdependent effects on evaluator impressions. Methods We investigate these dynamics in the context of authors competing for the best paper award at the Academy of Management (AoM) conference. Results Findings of our empirical analyses demonstrate interdependent effects of capability and conformity judgments on the committee members' decisions. We demonstrate that evaluators expect greater conformity to their ideal template from more capable actors who have greater potential to contribute to these ideals. Conclusion Our study advances the literature on social judgments by showing that congruence (or incongruence) among distinct types of judgment shape evaluators' decisions, beyond their independent effects.
Citation - WoS: 5
Citation - Scopus: 6
Determinants of Corporate Cash Holdings: Firm Level Evidence From Emerging Markets
(Springer, 2017) Akben Selçuk, Elif; Altiok-Yilmaz, Ayse
The objective of this chapter is to investigate the factors affecting corporate cash holdings in five emerging markets namely Brazil Indonesia Mexico Russia and Turkey. The sample consists of 1991 firms listed on the major stock exchange of their countries and covers the period between 2009 and 2015. The model is estimated by Arellano–Bond dynamic generalized method of moments. Results show that firms which use higher leverage in their capital structure hold more cash. More profitable firms are shown to have higher levels of cash holdings. Another variable which has a positive effect on the level of cash holdings in any given period is the level of cash holdings in the previous period as shown by the positive and significant coefficient of the lagged dependent variable in the model. Liquidity and firm size have a negative and statistically significant impact on the level of corporate cash holdings. Firms with higher level of capital expenditures are also shown to hold less cash. Finally growth opportunities do not have a significant impact on the level of cash holdings for the firms in the emerging markets analyzed. © Springer International Publishing AG 2017.
Citation - WoS: 9
Citation - Scopus: 11
Responses To Replica (vs. Genuine) Touristic Experiences
(Pergamon-Elsevier Science, 2020) Gülen, Sarial-Abi; Ezgi, Merdin-Uygur; Gürhan-Canlı, Zeynep
A growing trend in tourism is the use of replica experiences. Yet, consumers' responses to replica (vs. genuine) touristic experiences are mostly overlooked in the literature. In this paper, we propose that consumers' perceptions of authenticity of the replica (vs. genuine) touristic experiences mediate their responses to these experiences. We define three theoretically driven factors that influence the authenticity perceptions of consumers-experience characteristics (restricted experience vs. not restricted experience; within close vs. distant geographical proximity to the genuine) and a consumer characteristic (salient goal: collecting experiences vs. having fun/pleasure), which influence consumers' responses to replica and genuine touristic experiences. We found support for the proposed theory using two field studies from Egypt's Luxor Tutankhamun tomb and three experimental studies.
Citation - WoS: 2
Citation - Scopus: 3
Does governance affect corporate diversification behaviour in emerging markets?
(Routledge Journals, Taylor & Francıs Ltd, 2020) Sener, Pınar; Akben Selçuk, Elif
This paper investigates the role of firm-level and country-level governance on corporate diversification behaviour in emerging markets. The results show that firms with combined leadership structure are more diversified while firms with more independent directors are less diversified. There is a U-shaped relationship between ownership concentration and diversification. No significant association between country-level shareholder protection and diversification is demonstrated.
Citation - WoS: 26
Citation - Scopus: 31
Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Condition
(Sage Publications, 2020) Mengüç, Bülent; Auh, Seigyoung; Wang, Fatima
Drawing on the customer participation (CP) literature, this research proposes that CP variation is the degree to which employees perceive variability across customers with regard to customers sharing information, time, and effort and making suggestions to enhance the service delivery process and outcome. Drawing on the job demands-resources model, this research explicates the mediating process by which CP variation affects customer service performance and its boundary conditions. Study 1 uses data from a field study in the banking industry to show that CP variation negatively influences customer service performance through greater customer-related burnout. The authors show that this mediation process is moderated by contingencies that mitigate or exacerbate the indirect relationship. Study 2 further validates the CP variation construct by testing for discriminant validity against similar and related constructs, such as CP quality, in more diverse service industries (insurance, legal consulting, travel and tourism, health care, and physical fitness). Finally, an examination of the moderating role of CP quality provides a more nuanced picture of the intricacies between CP variation and CP quality. This article concludes with a discussion of the theoretical and practical implications for CP variation research.
Citation - WoS: 84
Unpacking the Relationship Between Sales Control and Salesperson Performance: a Regulatory Fit Perspective
(Amer Marketing Assoc, 2018) Katsikeas, Constantine S.; Auh, Seigyoung; Spyropoulou, Stavroula; Mengüç, Bülent
The literature examining the effect of sales control on salesperson performance is at best equivocal. To reconcile inconsistencies in empirical findings this research introduces two new types of salesperson learning: exploratory and exploitative learning. Drawing on regulatory focus theory the authors conceptualize exploratory learning as promotion focused and exploitative learning as prevention focused and find that salespeople exhibit both exploratory and exploitative learning though one is used more than the other depending on the type of sales control employed. The results also suggest that the fit between salesperson learning type customer characteristics (i.e. purchase-decision-making complexity) and salesperson characteristics (i.e. preference for sales predictability) is critical to salesperson performance and that salesperson learning mediates the relationship between sales control and salesperson performance (Study 1). Study 2 corroborates the findings using new panel data collected over two waves. The results of this research have important implications for integrating sales control salesperson learning and salesperson performance.
Citation - WoS: 35
Citation - Scopus: 39
Antecedents and Performance Outcomes of Value-Based Selling in Sales Teams: a Multilevel, Systems Theory of Motivation Perspective
(Springer, 2020) Mullins, Ryan; Mengüç, Bülent; Panagopoulos, Nikolaos G.
Firms are increasingly deploying a value-based selling (VBS) approach in their sales organizations to drive growth for new offerings. However, VBS adoption remains challenging, signaling that leaders need guidance to motivate VBS. Drawing from the systems theory of motivation, we examine motivational mechanisms at two levels-salesperson and sales team-to understand how to motivate, and benefit from, VBS. Using multisource data (i.e., salespeople, managers, archival performance) from 70 sales teams in a U.S.-based manufacturing and services provider, our findings illustrate drivers and outcomes of VBS. Specifically, we uncover a framework of salesperson, leader, customer, and team factors that help explain salesperson motivation for VBS. Importantly, we link VBS to customers' adoption of new products to support VBS's role for selling new products. Critical for sales team strategy, our model also integrates a team-level motivational mechanism to provide a comprehensive framework for salesperson and sales team motivations and outcomes.
Citation - WoS: 15
Citation - Scopus: 21
Financial Literacy Among Turkish College Students: the Role of Formal Education, Learning Approaches, and Parental Teaching
(Ammons Scientific Ltd, 2014) Akben Selçuk, Elif; Altıok-Yılmaz, Ayşe
This study assessed financial literacy and its correlates among Turkish college students with special emphasis on the role of formal education learning approaches and parental influences. Financial literacy was measured by the College Student Financial Literacy Survey which assesses knowledge in four areas: general financial management saving and borrowing insurance and investing. 853 Turkish university students were administered the survey (416 men 437 women ; M age = 20.3 yr. SD = 0.6). The mean percentage of correct responses was 45% (SD = 12.8%). Regression results showed that formal finance education in college a deep approach to learning and direct financial teaching by parents were significantly associated with higher financial literacy scores.
Citation - WoS: 17
Citation - Scopus: 17
A Search for Missing Links: Specifying the Relationship Between Leader-Member Exchange Differentiation and Service Climate
(Sage Publications Inc, 2016) Auh, Seigyoung; Bowen, David E.; Aysuna, Ceyda; Mengüç, Bülent
We search for missing links in how the different social exchange relationships employees have with supervisors (i.e. leader-member exchange [LMX] differentiation) affect their unit service climate perceptions. Drawing on a social comparison perspective we propose a model in which the different relationships service employees establish with supervisors negatively impact unit service climate through elevated unit relationship conflict. We further suggest that unit relationship conflict plays a mediating role as customer variability increases. Using data from head nurse-nurse relationships in 56 units of two major hospitals our findings support the proposed linkages as well as reveal that employee perceptions of customer variability strengthen the troublesome positive link between LMX differentiation and unit relationship conflict. The results also indicate that unit relationship conflict mediates the relationship between LMX differentiation and unit service climate when customer variability is high but not low. Our results paint a more nuanced picture of the missing link in the leadership-climate interface by studying the dark side of leadership a perspective that has yet to receive much scholarly attention. Findings reveal that managers who desire to keep relationship conflict in check need to keep LMX differentiation to a minimum especially when customer variability is high compared to low.
Citation - WoS: 1
Citation - Scopus: 2
Product Improvement With Quality Function Deployment (qfd) Technique
(Trans Tech Publications Ltd, 2012) Akdag, Hatice Camgöz; Zaim, Selim; Acar, Mehmet F.; Demirel, Omer F.; Ataman, Ahmet
The purpose of this paper is to improve a new part for the natural gas sector using Quality Function Deployment (QFD) technique. QFD methodology was chosen for the product improvement process at IGDAS (Istanbul natural gas distribution company) the biggest natural gas distribution firm in Turkey. Experts from engineers were selected to determine customer expectations. Application of QFD to pipe strangling equipment is described step by step. The results show that when developing a new product or improving a product both customer expectations and product requirements are evaluated at the same time pleasing both parties for a successful result.

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