Conceptualizing Opportunities and Challenges Relevant to the Inclusion of Humanoid Service Robots in the Context of COVID-19
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Date
2022
Authors
Ozturkcan, S.
Merdin-Uygur, E.
Journal Title
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Volume Title
Publisher
Springer Science and Business Media Deutschland GmbH
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Abstract
The COVID-19 pandemic has heightened the need for a better understanding of how service robots (SR) can aid practitioners as well as society. Individuals must not only embrace the robotic environment but also learn how to collaborate with humanoid service robots for collective value creation. Starting with the eminence of humanoid SR in the context of the COVID-19 pandemic, we majorly focus on anthropomorphism and social exclusion. These two key concepts present both opportunities and challenges, being the most eminent areas of research in the quest for understanding society-robot relationships. © 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
Description
5th International Virtual Conference on Human Interaction and Emerging Technologies, IHIET 2021 and 6th International Conference on Human Interaction and Emerging Technologies: Future Systems, IHIET-FS 2021 --27 August 2021 through 29 August 2021 -- --265139
Keywords
Anthropomorphism, COVID-19, Humanoid service robots, Robots, Service robots, Services, Social exclusion, SR
Turkish CoHE Thesis Center URL
Fields of Science
Citation
1
WoS Q
N/A
Scopus Q
Q4
Source
Lecture Notes in Networks and Systems
Volume
319
Issue
Start Page
153
End Page
158