İşletme Bölümü Koleksiyonu

Permanent URI for this collectionhttps://gcris.khas.edu.tr/handle/20.500.12469/66

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Citation Count: 0
Trust, confidence and e-commerce in cyberspace
(2002) Güzey, Y.Y.
The trust, confidence and e-commerce issues in cyberspace are discussed. Development of commercial activities in the cyberspace hinges on assuring consumers and businesses that their use of network services were safe, secure and reliable. E-commerce requires trust across the spectrum of users and providers of services and goods. The cyberspace will never be completely secure, reliable, trustworthy and involves a calculated risk.
Citation Count: 0
Attitudes towards knowledge management in Turkish companies
(2002) Üçdal, Erol; Güzey, Yildiz Y.
Attitudes towards knowledge management in Turkish companies are discussed. More and more companies in Turkish economy are allocating responsibility and a budget for knowledge management. Analysis show that the acts of successful knowledge management strategies brings new types of working giving people the chance to invest in knowledge maintaining the culture change and rewarding employees with new incentive schemes.
Citation Count: 8
An analysis of the unemployment selected MENA countries and Turkey
(2008) Bilgin, Mehmet Hüseyin; Kilicarslan, Ismihan N, I. N.
One of the most important economic and social problems of the Middle East and North Africa (MENA) is the high rate of unemployment. Unemployment in the selected MENA countries like Egypt Israel Jordan and Turkey are examined as well as the relationship between growth and unemployment. For this reason active labor market policies should be designed to address job creation in addition to structural reform in labor markets.
Citation Count: 4
Eurasian geopolitics and financial crisis: transforming Russian-Turkish relations from geopolitical rivalry to strategic cooperation
(Routledge Journals Taylor & Francis Ltd, 2010) İşeri, Emre
[Abstract Not Available]
Citation Count: 17
Quality of health care and patient satisfaction: An exploratory investigation of the 5Qs model at Turkey
(2010) Akdag, Hatice Camgöz; Zineldin, Mosad
Purpose - The aim of this research is to examine the major factors affecting patients' perception of cumulative satisfaction and to address the question whether patients in Istanbul evaluate quality of health care to be similar or different to that of the Kazakhstani Egyptian and Jordanian patients. Design/methodology/approach - A conceptual model including behavioural dimensions of patient-physician relationships and patient satisfaction has been used for approach. As the empirical research setting this study concerns people who are or were patients once in Istanbul hospitals. Findings - The questionnaire was taken from another research regarding Egyptian and Jordanian medical clinics. The same research was also done by the authors in Kazakhstan in 2008. A total of 48 items (attributes) of the newly developed five quality dimensions (5Qs) by the second author were identified to be the most relevant. Practical implications - The results of this study can be used by the hospitals to reengineer and redesign creatively their quality management processes and the future direction of their more effective health care quality strategies. Originality/value - A 5Qs model to measure the patients' satisfaction of medical care is proposed as for previous studies for Kazakhstanian Egyptian and Jordanian hospitals. As mentioned previously the 5Qs model encompasses technical functional interaction infrastructure and the atmosphere qualities and services. The results can be used by the hospitals to reengineer and redesign creatively their quality management processes and the future direction of their more effective health care quality strategies. © Emerald Group Publishing Limited.
Citation Count: 0
Capital Markets Trade Openness and Productivity in Emerging Economies Introduction
(M.E Sharpe Inc., 2011) Bilgin, Mehmet Hüseyin; Danis, Hakan
[Abstract Not Available]
Citation Count: 46
Assessing quality in higher education: New criteria for evaluating students' satisfaction
(Taylor & Francis, 2011) Zineldin, Mosad; Akdag, Hatice Camgöz; Vasicheva, Valentina
The aim of this research is to present a new quality assurance model (5Qs) and to examine the major factors affecting students' perception of cumulative satisfaction. The model includes behavioural dimensions of student satisfaction. The factors included in this cumulative summation are technical functional infrastructure interaction and atmosphere of higher education institutions. This study concerns students in higher education institutions in Istanbul Turkey. The questionnaire contains a total of 39 items (attributes) of newly developed five quality dimensions (5Qs). A total of 1641 complete and usable questionnaires was received. Frequency analysis factor analysis and reliability analysis were used for analysing the data collected. Inspection of scree plot and eigenvalues enabled the analysis to reduce the 39 quality attributes to seven factors. The results can be used by higher education institutions to re-engineer and re-design creatively their quality-management processes and the future direction of their more effective education quality strategies. © 2011 Taylor & Francis.
Citation Count: 8
A new energy paradigm for Turkey: A political risk-inclusive cost analysis for sustainable energy
(Elsevier Science, 2011) Oksay, Serhan; İşeri, Emre
Implementing sustainable development policies in order to achieve economic and social development while maintaining adequate environmental protection to minimize the damage inflicted by the constantly increasing world population must be a major priority in the 21st century. While the emerging global debate on potential cost-effective responses has produced potential solutions such as cap and trade systems and/or carbon taxes as part of evolving sustainable energy/environmental policies this kind of intellectual inquiry does not seem to be an issue among Turkish policy-making elites. This is mainly due to their miscalculation that pursuing sustainable energy policies is much more expensive in comparison to the utilization of fossil fuels such as natural gas. Nevertheless the pegged prices of an energy sector dominated by natural gas are illusive as both the political risks and environmental damage have not been incorporated into the current cost calculations. This paper evaluates energy policies through a lens of risk management and takes an alternative approach to calculating energy costs by factoring in political risks. This formulation reveals that the cost of traditional fossil-based energy is in fact more expensive than renewable energy. In addition to being environmentally friendly the paradigm shift towards renewable energy policies would provide Turkey with a significant opportunity to stimulate its economy by being one of the first countries to develop green technologies and as a result this burgeoning sector would prompt job creation as well ; mainly due to the externalities. (C) 2011 Elsevier Ltd. All rights reserved.
Citation Count: 27
Strategic positioning and quality determinants in banking service
(2011) Akdag, Hatice Camgöz; Zineldin, Mosad
Purpose - The aim of this paper is to investigate and define the competitive positioning of banks including state-owned domestic and foreign banks operating in Istanbul Turkey. The aim is to check the competitive marketplace and to identify the major quality attributes which bankers themselves and their customers used in determining the overall perception of a given bank and services offered. Design/methodology/approach - The investigation was held in Istanbul Turkey. In total 30 banks were included in the research which includes state-owned local and foreign-owned banks. A total of 1530 questionnaires were submitted answers collected and analyzed. Reliability test and frequency analysis were used to analyze the data. Findings - From the banks' customers' point of view determinants relating to functional quality or how the customers wish to receive banking services became evident. It also became clear that customers of banks are not fully receiving what they want or need and their expectations especially on the most important attributes of quality are not being met. Research limitations/implications - The survey showed how the banks were selected and including their employees in relation to the other competitors' banks in the Turkish banking industry. Originality/value - The paper demonstrates an integrated technology use of staff talent and streamlined operations that respond to customer needs and encourage customers to use the whole range of banking products/services rather than only a few as the end game. The results were used by bank staff later on to reengineer and redesign creatively their positioning strategy and the future direction for creating more effective quality strategies. © 2011 Emerald Group Publishing Limited.
Citation Count: 7
The Limitations of Turkey's New Foreign Policy Activism in the Caucasian Regional Security Complexity
(Routledge Journals Taylor & Francis Ltd, 2011) İşeri, Emre; Dilek, Oğuz
A panoramic outlook on the present global system shows that the US has been failing to preserve its global preponderance against the rise of new contenders from Asia. Turkey's new foreign policy demeanor under the AKP government reflects this shift of global power from the West to the East leaning on both of these two poles (especially Russia and the US) thereby aims at creating a 'zero-problem' situation with the neighboring Caucasian states. Yet this strategy has not achieved its goal mainly due to the ongoing debates not only between Moscow and Washington but also between Azerbaijan and Armenia in the Caucasian Regional Security Complexity. This work tries to read all these developments by applying insights from the neoclassical realist standing and argues that there are two main hindrances to the plan's success: the dynamics of the current global system and the security complexity of the Caucasus region.
Citation Count: 1
Product ımprovement with Quality Function Deployment (QFD) technique
(Trans Tech Publications Ltd, 2012) Akdag, Hatice Camgöz; Zaim, Selim; Acar, Mehmet F.; Demirel, Omer F.; Ataman, Ahmet
The purpose of this paper is to improve a new part for the natural gas sector using Quality Function Deployment (QFD) technique. QFD methodology was chosen for the product improvement process at IGDAS (Istanbul natural gas distribution company) the biggest natural gas distribution firm in Turkey. Experts from engineers were selected to determine customer expectations. Application of QFD to pipe strangling equipment is described step by step. The results show that when developing a new product or improving a product both customer expectations and product requirements are evaluated at the same time pleasing both parties for a successful result.
Citation Count: 46
Patterns of B2B e-commerce usage in SMEs
(Emerald Group Publishing Limited, 2012) Sila, Ismail; Dobni, Dawn M.
Purpose - The purpose of this paper is to identify the B2B e-commerce (B2BEC) usage patterns of North American small- and medium-sized enterprises (SMEs) in their supply chains the contextual factors that influence usage patterns and the subsequent effects of these patterns on firm performance. Design/methodology/approach - The authors conducted an online survey of North American SMEs and obtained 229 responses. They utilized several statistical methods including cluster analysis and profile analysis to test five hypotheses. Findings - The TOE framework supplemented with interorganizational factors provides a valid theoretical guideline to study firms' B2BEC usage patterns. Three distinct types of B2BEC usage patterns - E-Limiteds E-Leaders and E-Laggards - emerged. Different sets of contextual factors contribute to the formation of these three patterns of B2BEC adoption. Higher levels of B2BEC usage result in stronger firm performance. Research limitations/implications - Future clustering variables could be more specific. The effects of other potential contextual factors should also be explored by future studies. This study can be replicated in other countries to determine whether the findings can be generalized. Practical implications - In light of the potential performance improvements that B2BEC adoption offers managers should assess the risks associated with maintaining their current speed of e-business deployment versus the risks associated with escalating it. Organizations that have been more reactive should consider how well or ill their sluggish approach prepares them for navigating the inevitability of increasing sophistication in supply chain management. Originality/value - Limited empirical research exists on theB2BECusage patterns of NorthAmerican SMEs the contextual factors that motivate them to adopt different B2BEC technologies in their supply chains and how each of these usage patterns affects their performance. The current study contributes to the literature by shedding light on these issues. © Emerald Group Publishing Limited.
Citation Count: 12
Financial Literacy among Turkish College Students: The Role of Formal Education, Learning Approaches, and Parental Teaching
(Ammons Scientific Ltd, 2014) Akben Selçuk, Elif; Altıok-Yılmaz, Ayşe
This study assessed financial literacy and its correlates among Turkish college students with special emphasis on the role of formal education learning approaches and parental influences. Financial literacy was measured by the College Student Financial Literacy Survey which assesses knowledge in four areas: general financial management saving and borrowing insurance and investing. 853 Turkish university students were administered the survey (416 men 437 women ; M age = 20.3 yr. SD = 0.6). The mean percentage of correct responses was 45% (SD = 12.8%). Regression results showed that formal finance education in college a deep approach to learning and direct financial teaching by parents were significantly associated with higher financial literacy scores.
Citation Count: 1
Global trends in international human resource management
(Cambrıdge Univ Press, 2014) Rofcanin, Yasin; Zingoni, Matthew; İmer, Havva Pınar
[Abstract Not Available]
Citation Count: 9
Personality and contextual antecedents of organizational citizenship behavior: A study of two occupational groups
(Cambridge Univ Press, 2014) İmer, Havva Pınar; Kabasakal, Hayat; Dastmalchian, Ali
This paper examines the impact of personality trait of dispositional affect and contextual variables of multiple commitments on organizational citizenship behaviors (OCBs) in two occupational groups. Three dimensions of OCBs were considered: helping civic virtue and sportsmanship behaviors. We used positive and negative affectivity scale to measure dispositional affect. For commitments we examined affective and normative organizational and occupational commitments. The data were collected from 180 engineers and 180 teachers. The findings show that affect multiple commitments and occupation all have significant impacts on different dimensions of OCBs. Dispositional affect had the most influence on all three dimensions of OCBs. In addition helping behavior is affected by normative organizational commitment while civic virtue behavior is influenced by affective commitments (both organizational and occupational) and occupation. Sportsmanship behavior is explained by occupation and affective organizational commitment. Occupation has been shown to make a unique contribution to understanding OCBs. The present study showed that the teachers for example exhibited more civic virtue and sportsmanship behaviors than the engineers. Implications of the findings for future research and practice are discussed.
Citation Count: 0
Corporate Diversification, Grup Affiliation and Firm Value: Evidence from Turkey
(Bankacılık Düzenleme ve Denetleme Kurumu, 2014) Akben Selçuk, Elif
The objective of this study is to investigate the impact of corporate diversification in a sample of 255 Turkish firms for the period between 2006 and 2012. Regression results indicate that diversified firms trade at a premium compared to single-segment firms. To explain this finding, we also investigate the possible moderating role of business group affiliation for the diversification-value relationship. Analysis results reveal that the diversification premium is confined to firms that are not affiliated with business groups. These results suggest that group members already capture the benefits of diversification without the need to diversify further at the firm level.
Citation Count: 0
The Relationship between Muslim Religiosity Price-Value Consciousness Impulsive Buying Tendency and Post-Purchase Regret: A Moderation Analysis
(Bilgesel Yayincilik San & Tic Ltd, 2014) Yeniaras, Volkan; Yeniaras, Volkan
Religion has been considered an inseparable part of culture. There is a considerable amount of research examining the relationship between religious affiliation and consumer behavior. Although past studies have confirmed that the religiosity and religious affiliation has an influence on consumers' consumption patterns scholars have focused on some specific aspects of consumer behavior such as shopping orientation media usage or purchasing behavior. To contribute new dimensions into the consumer behavior literature this study makes an attempt to examine how price and value consciousness effects: (1) impulsive buying tendency and (2) post-purchase regret regarding the transaction given Muslim religiosity via the use of moderation analyses in the specifics of a well-known religious congregation. To test the hypotheses the structural equation modeling was used to analyze data obtained from a judgmental sample of 235. Results demonstrated that religiosity has a statistically significant moderating effect on impulsive buying tendency and post-purchase regret.
Citation Count: 0
Female Social Entrepreneurship in Turkey
(Palgrave Macmillan Ltd., 2015) Günay, Gonca; Kahraman, Elif Bezal; Günay, Gonca
[Abstract Not Available]
Citation Count: 12
Corporate diversification and firm value: evidence from emerging markets
(Emerald Group Publishing Limited, 2015) Akben Selçuk, Elif
Purpose - The purpose of this paper is to investigate the impact of corporate diversification on firm value in a sample of nine emerging markets including Brazil Chile Indonesia Malaysia Philippines Poland South Africa Thailand and Turkey. For the purpose of this study a company is classified as diversified when it is operating in two or more lines of business defined by the two-digit SIC codes. Design/methodology/approach - Employing panel data from 1568 companies for the period 2005-2010 this paper estimates both a fixed effects model and a dynamic generalized method of moments model. Data are collected both at company level and segment level within each firm. Findings - Overall analysis results suggest that for the period from 2005 to 2010 diversified firms in emerging markets are valued more compared to single-segment firms operating in similar industries providing support for diversification premium. Originality/value - The effect of diversification on company value in emerging markets is an important managerial and public policy concern. Although the literature on developed country diversified firms is rich only a few studies have examined diversification-value relationship in the context of developing countries. Furthermore most previous research on the value effects of corporate diversification in emerging markets has taken the form of case studies within countries and concentrated on the 1990s. This paper tries to fill these gaps by using a larger sample and more recent data and methodology.
Citation Count: 0
İNSAN KAYNAKLARI MUHASEBESİ: KARŞILAŞTIRMALI BİR DEĞERLENDİRME
(Atatürk Üniversitesi İİBF, 2015) Aydın, Sevgi; Çanakçıoğlu, Mustafa; Tuncay Emir, Ferhan
Bu çalışmanın amacı, işletmeler için önemi gün geçtikçe daha belirgin hale gelen insan kaynaklarını, muhasebe sistemi ile ilişkilendiren insan kaynakları muhasebesini (İKM) değerlendirmek ve yönetime daha etkin karar desteği sunabilmek için insan kaynağı maliyetlerini doğru ve güvenilir bir şekilde ölçmeyi sağlayacak yöntemleri karşılaştırmaktır. Bu amaç kapsamında öncelikle İKM’nin amaçları ve fonksiyonları anlatılmıştır. Daha sonra insan kaynağı maliyetlerini ölçme yöntemleri çeşitli yönleriyle açıklanmış ve değerlendirilmiştir.

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