Ekonomi Bölümü Koleksiyonu

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A comprehensive analysis of managers working in the Turkish tourism sector
(Cahit AYDEMİR, 2010) Keskin, Ayşe İrem; Güler, Fazıl; Ceylan, Cengiz; Kızıl, Cevdet; Keskin, Ayşe İrem; Buget, Püren
The primary objective of this paper is to determine whether the present managers of Turkish tourism sector perform their jobs in accordance with their qualifications. For this purpose, questionnaires were distributed to managers and responses were evaluated. The secondary purpose of this study is to identify if employees in tourism industry has the required qualifications. Also, if the sector has low efficiency, reasons are investigated. This study uses the survey method. Questionnaires were distributed to 222 managers in the tourism sector, who mainly work in Istanbul and Izmir. 183 managers in accommodation enterprises, 22 managers in travel agencies and 17 managers in food and beverage companies were interviewed face-to-face and questionnaire forms were filled. The survey includes 52 questions that collect information about managers and their organizations. The questionnaires should also test if the managers are in a fitting position and they use their authority properly.